Meet Our Servants

  • Melvin Faulkner - Executive Director

    Melvin Faulkner serves as the Executive Director of Voice of Care, a Recognized Service Organization of The Lutheran Church—Missouri Synod (LCMS) dedicated to providing spiritual care and support to individuals with disabilities and their caregivers.

    Melvin brings more than 25 years of experience in leadership, governance, and risk management. In addition to his work with Voice of Care, he serves as Interim President and CEO of Lutheran Child and Family Services of Illinois (LCFS), where he previously served as a longtime member and Treasurer of the Board of Trustees and as a member of the LCFS of Illinois Foundation Board.

    Melvin also serves on the Board of Trustees of the LCMS Foundation, where he chairs the Audit Committee and serves on the Gift Planning Committee. He is an active member of Immanuel Lutheran Church and School, where he serves as an Elder.

    Throughout his career, Melvin has demonstrated a strong commitment to strengthening faith-based organizations and advancing ministries rooted in Christian compassion and service. Through his leadership at Voice of Care, he is passionate about equipping congregations to welcome, include, and minister to individuals with disabilities and their families. He values the dedication of ministry partners, volunteers, congregations, and supporters who work together to share the Gospel, foster meaningful relationships, and ensure that individuals of all abilities experience the love of Christ.

  • Craig Mattes, DCO - Vice President of Ministry and Community Engagement

    Craig Mattes serves as Vice President of Ministry and Community Engagement at Voice of Care. He is a rostered Director of Christian Outreach (DCO) in The Lutheran Church—Missouri Synod (LCMS). He and his wife, Amy, have two sons, Will and Reagan.

    After beginning his career in the printing industry, Craig transitioned into full-time ministry, serving three congregations throughout the Chicagoland area from 2003 to 2021. His experience fostered a passion for outreach, community engagement, and sharing the Gospel with people of all abilities. He later founded Craig Mattes Services LLC, a communications business helping churches nationwide strengthen their outreach through websites, social media, and digital communications.

    At Voice of Care, Craig provides leadership and oversight for the organization's three core ministry programs: Congregational Assimilation, Community Outreach, and Spiritual Respite Companion Care. He works alongside congregations, ministry leaders, families, and community partners to expand outreach, strengthen relationships, and foster meaningful Christian community.

    Craig believes that every person, regardless of ability, is created in God's image, loved by Jesus Christ, and deserves to experience the joy of belonging to a Christian community.

  • S. Abigail Ford, DCM - Director of Development

    Abigail Ford serves as the Director of Development for Voice of Care, where she oversees grant development, donor engagement, strategic communications, and organizational advancement. She brings experience in nonprofit administration, fundraising, grant management, and ministry leadership, with a passion for strengthening mission-driven organizations and expanding their impact.

    Abigail earned her Bachelor of Arts in Theology and Nonprofit Management from Concordia University Wisconsin and is a rostered Director of Church Ministries in The Lutheran Church—Missouri Synod (LCMS). Her professional background spans congregational ministry, nonprofit development, communications, and organizational operations.

    Through her work at Voice of Care, Abigail is committed to advancing the organization's mission of serving individuals with disabilities and equipping congregations to share Christ's love through compassionate, accessible ministry.

  • Dennis Pieper - Director of Ministry Facilitators

    Dennis Pieper is a retired Lutheran School and Special Education Teacher. He holds two master’s degrees, in special education and school administration. Dennis has led professional development workshops, and served as special education and faculty team leader, teacher advisor for student teachers, and a mentor for new faculty members. Dennis ran the Special Friends Camp in Fenton, Michigan, for 30 years. The original camp was sponsored by the Michigan District of the LCMS. It continues as an annual summer camp for adults with developmental disabilities to minister to people with special needs and their families. When Dennis retired from full-time teaching, he prayed that the Lord would lead him into a ministry serving people and families living with cognitive and intellectual disabilities. Soon after, the Lord answered with Voice of Care. He is a Called church worker serving Voice of Care and ministering by helping churches learn to empower, encourage, and embrace people as part of the regular church body.  

  • Karen Young - Ministry Facilitator